PepSyncPepSync
Support

PepSync support

Need a hand with the calculator or the iOS app? Email us and we'll get back to you, usually within 1–2 business days.

Email us

support@muchadostudio.com

What to include

Whether it's the website or iOS app (and app version), your device and iOS version, the page or screen, and a short description — a screenshot helps.

Subscriptions

Manage or cancel in your Apple ID settings. In-app, use “Restore Purchases” to recover an active subscription.

Common topics

  • Subscriptions / restore purchases: manage or cancel in your Apple ID settings; in-app, use Restore Purchases to recover an active subscription.
  • Your data: app protocols are stored on your device and can be deleted in the app at any time. Email us for any data request.
  • Calculator questions: the math is dose ÷ concentration = volume to draw. PepSync is educational only — verify doses with your clinician or pharmacy.
  • Bugs / corrections: tell us the page or screen and what you expected to happen.

Legal

See our privacy policy and terms of use. Supporting references are on the sources page.